Jeffrey M. Roe
jeffreyroe@gmail.com 919-889-9700HUMAN RESOURCES LEADER
Optimizing Performance through Organizational Change and Leadership Development
20+ years Human Resources experience
15+ years Leading Human Resources
Strategic leader credited with building best in class organizations that have been consistently successful in achieving aggressive revenue and profit objectives · A catalyst for a series of innovative initiatives impacting employees · A creative thinker, problem solver and decision-maker with superior communications, interpersonal relations, and mentoring
Areas of Core Competency
Compensation · Benefits · Employee Relations · Recruiting · HR Policy Development/Design · Leadership Development · Performance Management · HRIS Solutions · Strategic HR Leadership · Career Development · Succession Planning· Retention Strategies · Employee Communication · Cultural Change/Management · Merger/Acquisition/Integration
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Doctor of Education in Leadership Development – Ed.D (ABD)
Master of Business Administration – MBA
Bachelors of Administration, Management and Human Relations – BA
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Executive Director, Human Resources
Clinipace Worldwide · Raleigh, NC
2009 – present
Top Human Resource Officer hired to build a first-class, cost-effective, global human resources organization to support 400% employee growth, 300% revenue growth. Provided leadership to enable the organization to maximize the potential of employees to contribute to company performance and effectiveness in the areas of recruitment and retention, employment, staffing, performance management, benefits, learning and development, employee relations, EEO, salary administration, payroll and risk management.
- Developed and implemented HR strategy that supported domestic and international strategic plans across the organization, while maintaining the entrepreneurial culture
- Designed and implemented talent management programs that improved revenue growth of over 300%
- Recruited domestic and international top talent to support 400%+ employee growth while maintaining the organizational culture globally
- Partnered with peers on the executive leadership team to provide HR leadership, strategic direction, and operational planning to support current and future growth plans
- Implemented performance management strategy and compensation philosophy to ensure organization maintained a high performing workforce while maintaining the flexibility associated with a high growth, entrepreneurial organization
- Maintained corporate culture of excellence and enforce company’s key values which encouraged employees to achieve top business results which resulted in “best places to work”, “INC 500”, “RTP’s Fastest Growing Company” awards
- Ensured company had competitive, cost-effective benefits that attracted and retained employees and reduced benefits costs 22% and improving coverage
VP, Human Resources & Training
Transamerica Life Insurance Company · Little Rock, AR
2005 – 2006 (position eliminated)
Top Regional HR Officer – Planned and implemented human resources programs and policies; staffing and selection, employee relations and retention, talent management, training and development, and compensation and benefits. Worked closely with operations management to meet operational goals, foster positive behaviors and attitudes, ensure compliance to policies, investigate incidents, and resolve issues/grievances.
- Transformed HR’s response from reactive to a proactive business solutions environment resulting improved company performance demonstrated through increased sales by 12% over previous year
- Instilled a culture of customer focus by emphasizing responsiveness, resourcefulness, follow-through, accuracy, timeliness, and accountability resulting in improved HR satisfaction based on employee surveys by 70%
- Drove cultural change and created an environment that fostered teamwork and cooperation among departments by implementing a performance management system and training development programs that reduced operating expenses by 9% in one year
- Developed and implemented a strategy to improve recruitment and retention which increased first year retention by 70% and reduced time to fill positions by 42%
- Revitalized the education and organizational development functions by partnering with line management to meet strategic needs; resulted in 80% increase in attendance and 98% satisfaction rating by senior management
VP, Human Resources & Administration
BTI, Telecommunication Services · Raleigh, NC
2000 -2005 (position eliminated due to acquisition w/ ITCDelacom)
Top HR Officer- Strategically and tactically led all functions of HR including employee relations, compensation, performance management, recruiting, mergers/acquisitions, integration, and change management, organizational development, benefits, HRIS, developing/implementing policies and procedures, staffing, succession planning, communication, and performance management. Other responsibilities included Six Sigma quality concepts, payroll, commissions, facilities, travel, fleet, mail center, and purchasing.
- Started professional HR and recruiting functions; strengthen the performance of the division by addressing policies and procedures, processes, resources, attitudes, and organizational structure to achieve goals
- Served as the M & A focal point related to HR and implementation planning process for 3 mergers
- Increased revenue 130% over 4 years and reduced costs more than 15% by improving the turnover rate, elevating employee engagement, and enhancing productivity management/accountability.
- Increased benefits coverage and reduced expensed and saved 32% annually
- Revised the compensation, commission, equity, ESOP systems to insure market competitiveness & in compliance with all applicable laws resulting in successfully completing two DOL audits with zero violations
Director, Transnational HR/Compensation
Quintiles Transnational · Raleigh, NC
1996 – 1999
Strategically and tactically led compensation, benefits, and HRIS functions; other responsibilities included mergers/acquisitions, integration, change management, employee relations, training, organizational development, recruiting, benefits, compensation, HRIS, succession planning, developing/implementing policies and procedures
- Served as the secretary to the Compensation Committee of the Board of Directors
- Reduced employee benefit expense by 30% in one year through process improvements and vendor negotiations across all U.S. businesses
- Achieved more than $7 million in annual savings through expanded implementation of PeopleSoft HRIS and automation/redesign of transactional processes reduce staff costs and error margin.
- Developed total compensation strategy including base pay, cash incentives, stock options and ESOP designed to attract and retain employees
Led HR integration initiatives and ensured successful integration of 10 acquisitions.
Other Professional Positions Held
- Adjunct Professor, Peace College
- Performance Management & Incentive Comp Leader, Hallmark Cards
- Compensation Analyst, Payless Cashways
- Controller & Manager/Director, Human Resources Ranch Hand
- Staff Accountant, Compensation Analyst, & Assistant Banker
